L1 Technical Support Executive
100 open positions
Unlock Your Career in Tech Support with Our Exclusive Training Program! 🌟
Are you passionate about technology and ready to jumpstart your career in the tech industry? We have an exciting opportunity for students and freshers to gain hands-on experience in Technical Support with our L1 Technical Support Engineer role.
In this role, you’ll receive comprehensive training and real-world experience, setting you on the path to an exciting career in tech! 💻🎓
What You'll Gain from This Role:
- 📚 In-Depth Technical Training: Get thorough training to understand our application, ensuring you're equipped to tackle technical challenges.
- 🛠️ Real-World Experience: Gain practical experience in troubleshooting and providing solutions, which will boost your career prospects.
- 🚀 Career Growth: This role provides a clear path for professional growth with opportunities for advancement in tech support or other tech-related roles.
- 🤝 Learn from Experts: Work alongside experienced professionals and receive mentorship that will help you grow in your career.
Key Responsibilities:
- 🔧 Master Our Application: Engage in training to gain a solid understanding of our application to effectively assist customers and students.
- 💬 Provide Stellar Support: Answer queries and troubleshoot issues via phone, email, and live chat, ensuring top-notch service.
- 🧠 Problem-Solving: Diagnose and resolve basic technical problems, and escalate more complex issues as needed.
- 📞 Customer & Student Interaction: Provide clear and actionable solutions while maintaining professionalism and a positive customer experience.
- 🔍 Continuous Learning: Stay updated with new features and improve your technical skills to be a subject matter expert.
- 🤝 Collaborate with Team Members: Work together to provide the best solutions and ensure customer satisfaction.
What We’re Looking For:
- 🌱 No Experience? No Problem! Whether you’re a fresher or a student, if you’re eager to learn, this role is for you.
- 💡 Basic Tech Knowledge: Familiarity with operating systems (Windows, macOS, Linux) is a plus but not required—we’ll teach you!
- 🔍 Problem-Solving Skills: The ability to think critically and resolve issues quickly.
- 🗣️ Excellent Communication Skills: Strong verbal and written skills to explain solutions clearly.
- 💖 Customer-Focused Attitude: A passion for helping others and ensuring their problems are resolved effectively.
- 🤗 Team Spirit: Enjoy collaborating with your colleagues and learning from each other.
- 📚 Desire to Learn and Grow: Eagerness to expand your technical knowledge and advance your career.
Why You Should Join Us:
- 🚀 Gain Real-World Tech Support Experience: Learn valuable skills that will help you build a career in the fast-growing tech industry.
- 📚 Comprehensive Training Program: Get a structured learning experience that prepares you to handle customer queries and technical problems effectively.
- 📈 Career Advancement Opportunities: With proven performance, you can grow into more senior technical roles within the company.
- 💻 Exciting Work Environment: Join a team of tech enthusiasts who are passionate about problem-solving and making a difference.
💸 Competitive Salary & Benefits: A competitive salary with additional benefits that reward your hard work.
Apply
Bengaluru,
India
Seasonal

We are a team of passionate people whose goal is to improve everyone's life through disruptive products. We build great products to solve your business problems.
- Contact us
- hire@dayproctors.com
- +91 8618582959